Sauna Frequently Asked Questions
Is a sauna expensive to operate?
Not at all. Saunas are economical and don't use any more energy than a tumble dryer. In principle you also don't stay in too long and you don't need to heat it up far in advance. In 20-25 minutes the sauna is ready to use. Saunas with wood burners are the cheapest provided that you have a wood pile at your disposal.
Why are the Finns so crazy about saunas?
Because they have been taking saunas ever since the dawn of time. It is, so to speak, ingrained in the Finnish culture.
At the very begin the saunas in Finland were heated huts next to a lake used, above all, for washing yourself, giving birth or healing diseases. Nowadays the Fins use their saunas to purify and relax.
They build them really everywhere. There are hardly any houses without a sauna, they are even incorporated in small apartments. In Finland a sauna is no luxury, it is something obvious, for both, young and old.
What do you need for a Finnish sauna?
A Finnish sauna can't do without a stove filled with fist-size stones. Wood stoves are traditionally used but the electric ones are just as good.
The latter are even safer, more convenient to use and easier to keep clean. Wooden seats and benches are essential too. In most cases there are two benches, one of which is assembled higher than the other.
You also need material to build your ‘hut' with enough space for three to six people. As not everyone can place their sauna next to a lake and cool down in it, you also need to provide a shower.
How do you take a Finnish sauna?
First you take a shower and then you enter the sauna naked. You use a towel to sit on, for hygienic reasons as well as for your own comfort.
Wearing a swimming wear in the sauna is not forbidden but indeed discouraged. Men and women can take a sauna together or apart. Once in the sauna, you have to relax and sit or lie down on the benches.
The air is dry and hot in the beginning but as you pour water over the stove, the room fills up with steam and the warm air wraps around you. If it's too much for you, you can always decline from the highest to the lowest bench.
The lower, the lesser humid and hot. Leave the sauna if it remains unbearable. The sauna becoming a challenge is not the intention.
On the contrary, it has to remain relaxing. After a quarter it's best to leave the sauna for a moment anyway to cool down in a lake, in a barrel, in a dipping bath, under the shower, ... Doesn't matter what as long as it's cold. In order to dive back in the sauna and begin a new session.
How hot does a sauna get?
You can determine the temperature in a sauna yourself, depending on what you find nice. In general there are 60 up to 110 degrees Celsius in a sauna.
The ideal temperature according to most sauna visitors is 85 degrees Celsius. The Finns challenge one another immediately - often after one glass too many - by staying as long as possible in the sauna. Don't do that.
It is not only unpleasant to stay too long in the sauna, but it can also be dangerous. By the way, it's best not to drink alcohol before entering the sauna. A bier afterwards is allowed and tastes delicious.
Do naked Finns really jump into an ice-cold lake and roll in the snow after a sauna session?
Some do, some don't. This is a habit which requires a bit of courage and a healthy heart, nothing more. For many Finns a sauna session is not complete if they can't have been a polar bear for a while.
How much energy does a sauna use?
Much less than you might think, surely because a sauna doesn't use any energy if you don't use it.
Thanks to the round shape of the barrel saunas and the compactness of the Hybrid-sauna you additionally save space you need to heat and thus also the costs. The insulating properties of cedar wood limit your energy use too.
How do I pay?
There are different ways to pay. A bank transfer is the simplest, safest and cheapest, because the banks can't charge extra costs for transfers within Europe anymore. You can also pay with cheque.
What is your guarantee?
We are honest and therefore we don't lure you with ‘lifelong guarantee'. This is simply impossible, as nothing is forever.
Our guarantee is indeed valid for three years. And this on everything we sell. If something breaks down without your own fault, we will replace is as soon as possible.
As a client you can address us indeed lifelong regarding questions and solutions. It is possible that our burners offer extended guarantees and even lure with ‘lifelong'. Of course, these guarantee conditions are then also valid for the stoves purchased from us.
How do I know if I made the right choice with your sauna configuration
Don't worry about it. Call and ask us. We have tried to make our website as accessible and interactive as possible, but this does not alter the fact that we still get touch with you personally with real pleasure.
In the end, we are not an internet sales office, but a genuine sauna manufacturer willing to attend to its clients as good as possible at all times. Call us or send us an e-mail if you prefer.
Do you have folders?
We have placed everything on our website, but if you are still in need of information on paper, you can always let us know.
Call or mail us and we will send you the required documentation either in pdf-file, so that you can print it out yourself, or simply on paper.
What is the perfect height for a sauna?
You shouldn't make your sauna too high; otherwise you lose heat to the extra space. Take then 1m80, a matter of being able to stand there comfortably.
How do you deliver your saunas?
Most of our clients prefer to have everything delivered to their home. The shipping agent will contact you to ask when exactly it suits you best.
The sauna kit is then dropped off on the driveway or any other place where the truck can unload.
If the delivery takes place with trucks not equipped with a tailboard, the assembly kit has to be taken out of the truck piece by piece from the pallet.
Is it a pre-assembled sauna, then it is delivered anyhow with a truck equipped with a tailboard? You will need to ask some friends or neighbors for help in order to lift and move the sauna. For technical and insurance reasons we cannot move the sauna ourselves to the place where you want it.
Do you apply ‘not satisfied=money back' rule?
We want you to be 100 percent satisfied with your purchase. If this is not the case, send the kit back in its original packaging and we will transfer your money back reduced with 15 percent restocking fee. The ‘not satisfied=money back' rule is valid for up to 30 days after delivery.
What is hybrid technology?
With hybrid technology we have brought to the market the most advanced and, medically speaking, most beneficial sauna.
We use deep-penetrating infrared rays of ceramic coal burners which irradiate the whole body.
At the same time the Finnish burner with stones quickly heats up the ambient temperature so that you can undergo your infrared therapy in pleasant warmth.
You can also make steam on the Finnish burner, a matter of re-opening your pores once again.
What is so different about your saunas?
If you buy a sauna, you have to pay attention to the material used and the expertise with which the sauna is assembled.
Our barrel saunas and hybrid saunas are made of 4 centimeter thick Western Red Cedar. Just compare it with other saunas and you will soon notice the difference between our wood and expertise and that of the rest.
We deliver quality and our clients know it.